Users Aren’t Always the Best Judges of Risk

As is the case with lots of categories of news, little in the mainstream tech journalism follows the really important stories. More often, coverage focuses on new product announcements and sensationalism. One important topic, however, does appear frequently in mainstream tech news, namely privacy. There is broad awareness that our new digital lifestyle brings with it a host of potential problems in keeping ourselves at our information secure. Poor management of privacy and information use by some of the industry’s biggest players (like Google), recent congressional debates on the Cyber Intelligence Sharing and Protection Act (CISPA) and Facebook’s impending IPO have kept these issues in the limelight.

But, of course, there will always be people who push back against prevailing winds.  Reflecting on some Talks that he recently attended, Steve Wildstrom suggests that the over-arching angle in the effort to deal (updated) with privacy is misplaced.

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Back It Up Multiple Times

If you’ve never lost data, either by accident (say, a drive died) as the result of something you did, you will.  It is only a matter of time.  Effective backups are a must.  Actually, several layers of backups.  Kottke.org has a great little video about how Pixar almost deleted Toy Story 2 (via Dave Pell at Next Draft.)  Watch it, it is only a couple minutes long.  I’ve had some version of all of these happen, but never with so much at stake. Very scary.

Oren Jacob (who is in the video) fleshed out the story a bit at Quora, adding my favorite tidbit to the story:

And then, some months later, Pixar rewrote the film from almost the ground up, and we made ToyStory2 again.  That rewritten film [not the one we had to recover] was the one you saw in theatres and that you can watch now on BluRay.

Does This Phone Make Me Sound Selfish?

Not really sure exactly what to make of this. Tania ap Sion and Owen Edwards recently published a study that compared the content of prayer requests submitted to the Church of England’s Say One For Me website and those submitted in handwritten form in churches. As it turns out, the content of the prayer requests differed dramatically.

[Researchers] found that 34% of people had prayed online for help with their own personal issues, compared to just 3% or 4% of traditional handwritten prayers left in churches. These online prayer authors were particularly concerned about their work or relationships, as well as their personal spiritual or moral issues.The number of prayers submitted for friends or loved ones also fell from 75% of church notes, to 57% online.

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Apple and Foxconn Commit Some Cash

How much and in what percentage is unclear, but according to John Ruwitch at Reuters:

Apple Inc and its key supplier Foxconn Technology Group will share the initial costs of improving labor conditions at the Chinese factories that assemble iPhones and iPads, Foxconn’s top executive said on Thursday.

Good start, this.  Unfortunate, though, that it is not being covered more in the popular press.  Clearly, the public is not interested any longer.  That means that any hope that there ever was—even a small amount—of pressure being exerted on other tech companies to improve their labor practices has evaporated.

Happy Mothers’ Day (Don’t Forget to Post on Your Mom’s Wall)

Was a time, not so long ago when electronics where pretty much a guy thing. Even a few years ago, electronics manufacturers had a hard time figuring out how to sell anything but a television to women. But now, the tide has turned. Nielson released a new survey of American mothers that shows moms are pretty solidly wired.
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Innovation and Failing the Customer

One of the key problems with innovating is that you frequently run into problems that were totally unforeseen. That’s why engineering practice—driven my robust professional ethics commitments—require that systems be tested and reevaluated both during the creation phase and after deployment in order to catch problems as they arise. This process drives companies to do physical product recalls and software updates. Innovation requires thoughtful consideration of possibilities, good and bad. It also requires a boatload of humility, because you will make mistakes.

Failing to account adequately for unforeseen consequences is one thing. Failing to account for known negative consequences is something altogether different.

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